Privacy Policy

Introduction

Calumet, Inc. (“Company” or “we”) respects your privacy and is committed to protecting it through our compliance with this Privacy Policy (the “Policy”).

This Policy describes the types of information we may collect from you or that you may provide when you visit the website www.calumet.com or any websites maintained by us or our affiliates (our “Websites”), and our practices for collecting, using, maintaining, protecting, and disclosing that information. 

Please read this Policy carefully to understand our policies and practices regarding your information and how we treat it. If you do not agree with our policies and practices, please do not use our Websites. By accessing or using our Websites, you agree to this Policy. This Policy may change from time to time. Your continued use of our Websites after we make changes is deemed to be acceptance of those changes. Please check the Policy periodically for updates.

This Policy applies to information we collect:

• On our Websites.
• In email, text, and other electronic messages between you and our Websites.
• Through mobile and desktop applications you may download from our Websites.
• Through your interactions with our advertising and applications on third-party websites and services, if those applications or advertising include links to this Policy.

This Policy does not apply to information collected by:

• Us offline or through any other means.
• Any third party (including our affiliates and subsidiaries), including through any application or content (including advertising) that may link to or be accessible from or through the Websites that do not contain a link to this Policy and/or that direct you away from our Websites.

Children Under the Age of 16

Our Websites are not intended for children under 16 years of age. No one under age 16 may provide any information to or on the Websites. We do not knowingly collect information from children under 16. If you are under 16, do not use or provide any information on our Websites or on or through any of their features. If we learn we have collected or received information from a child under 16 without verification of parental consent, we will endeavor to delete that information. If you believe we might have any information from or about a child under 16, please contact us at:

Calumet, Inc.
1060 N. Capitol Avenue, Suite 6-401
Indianapolis, IN 46204-1044
[email protected]

Residents of certain states under 13, 16, or 18 years of age may have additional rights regarding the collection and sale of their personal information.

Information We Collect About You and How We Collect It

We collect several types of information from and about users of our Websites, including information:

• By which you may be personally identified, such as name, postal address, email address, telephone number, or any other identifier by which you may be contacted online or offline (“Personal Information”).
• That is about you but individually does not identify you.
• About your internet connection, the equipment you use to access our Website, and usage details.

We collect this information:

• Directly from you when you provide it to us.
• Automatically as you navigate through our Websites. Information collected automatically may include usage details, IP addresses, and information collected through cookies.
• From third parties, for example, our business partners.

Information You Provide to Us. 

The information we collect on or through our Websites may include:

• Information that you provide by filling in forms on our Websites.
• Records and copies of your correspondence (including email addresses) if you contact us.
• Your responses to surveys that we might ask you to complete for research or customer satisfaction purposes.
• Details of transactions you carry out through our Website and of the fulfillment of your orders. You may be required to provide financial information before placing an order through our Websites.
• Your search queries on our Websites.

You also may provide information to be published or displayed (hereinafter, “posted”) on public areas of the Website, or transmitted to other users of the Website or third parties (collectively, “User Contributions”). Your User Contributions are posted on and transmitted to others at your own risk.  Although we limit access to certain pages, please be aware that no security measures are perfect or impenetrable.  Additionally, we cannot control the actions of other users of the Website with whom you may choose to share your User Contributions. Therefore, we cannot and do not guarantee that your User Contributions will not be viewed by unauthorized persons.

Information We May Collect Through Automatic Data Collection Technologies.

As you navigate through and interact with our Websites, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, including:

• Details of your visits to our Websites, including communication data and the resources that you access and use on the Websites.
• Information about your computer and internet connection, including your IP address, operating system, and browser type.

The information we collect automatically may include Personal Information.  Collection of this information helps us to improve our Websites and to deliver a better and more personalized service, including by enabling us to:

• Estimate our audience size and usage patterns.
• Store information about your preferences, allowing us to customize our Websites according to your individual interests.
• Speed up your searches.
• Recognize you when you return to our Website.

The technologies we use for this automatic data collection may include:

• Cookies (or browser cookies). A cookie is a small file placed on the hard drive of your computer. You may refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you select this setting you may be unable to access certain parts of our Websites. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you direct your browser to our Websites.

How We Use Your Information

We may use information that we collect about you or that you provide to us, including any Personal Information:

• To present our Websites and their contents to you.
• To provide you with information, products, or services that you request from us.
• To fulfill any other purpose for which you provide it.
• To provide you with notices about your account, including expiration and renewal notices.
• To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection.
• To notify you about changes to our Website or any products or services we offer or provide though it.
• To allow you to participate in interactive features on our Website.
• In any other way we may describe when you provide the information.
• For any other purpose with your consent.

Disclosure of Your Information

We may disclose aggregated information about our users, and information that does not identify any individual, without restriction.  We may disclose Personal Information that we collect or you provide as described in this privacy policy:

• To our subsidiaries and affiliates.
• To contractors, service providers, and other third parties we use to support our business.
• To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of the Company’s assets, whether as a going concern or as part of a bankruptcy, liquidation, or similar proceeding, in which personal information held by the Company about our Websites’ users is among the assets transferred.
• To fulfill the purpose for which you provide it.
• For any other purpose disclosed by us when you provide the information.
• With your consent.

We may also disclose your personal information:

• To comply with any court order, law, or legal process, including to respond to any government or regulatory request.
• If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of the Company, our customers, or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.

Choices About How We Use and Disclose Your Information

We strive to provide you with choices regarding the Personal Information you provide to us. You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. If you disable or refuse cookies, please note that some parts of our Websites may then be inaccessible or not function properly.

Your State Privacy Rights

Any Personal Information you provide to us through your use of our Websites may be transferred to or stored in a geographic region that imposes different privacy obligations than your country of origin.  This means that your Personal Information may be sent to a country with less restrictive data protection laws than your own.  Any such transfer will be conducted in compliance with applicable law.

Residents of certain states may have additional Personal Information rights and choices not referenced in this policy.

California Residents

The California Consumer Protection Act (“CCPA”) gives California Consumers certain rights. Where required, we will ask you to verify your identity before honoring your requests.

Right to Access/Know. You have the right to request that we provide you with the following information:

• The categories and specific pieces of Personal Information we have collected about you in the last 12 months.
• The categories of sources from which we collect Personal Information.
• The business or commercial purposes for collecting, using, sharing or selling Personal Information.
• The categories of Personal Information we have disclosed about you for a business purpose and the categories of recipients to which it was disclosed.
• The categories of Personal Information we sold or shared about you and the categories of third parties to which each category of Personal Information was sold or shared.

Right to Delete. You have the right to request that we delete Personal Information under certain circumstances, subject to several exceptions.

Right to Correct. You have the right to request that we correct Personal Information that we maintain about you if you believe it is inaccurate.

Your Opt-Out Rights. You have the right to opt out of the sale and sharing of your Personal Information. You can opt out of sales or sharing via cookies or tracking technologies through an opt-out preference signal or through our Cookie Settings.

Right to Non-Discrimination. You have a right to not be discriminated against for exercising rights set out in the CCPA.

You can exercise your CCPA rights by submitting your request(s) to us at the address below.

Your Rights if Your Data is Covered by the EU General Data Protection Regulation (“GDPR”)

If your Personal Information is covered by the GDPR, you have the following rights with respect to your Personal Information:

• The right to request access to (a copy of) the Personal Information that the Company has about you;
• The right to rectify or correct any Personal Information that is inaccurate or incomplete;
• The right to request a copy of your Personal Information in electronic format so that you can transmit the data to third parties, or to request that the Company directly transfer your Personal Information to one or more third parties
• The right to object to the processing of your Personal Information for marketing and other purposes;
• The right to erasure of your Personal Information when it is no longer needed for the purposes for which you provided it, as well as the right to restriction of processing of your Personal Information to certain limited purposes when erasure is not possible.

To exercise any of these rights, please contact us using the information provided below.  Please note that erasure or restriction of processing is only possible if and to the extent that the process of Personal Information is based on your consent or our legitimate interests.  If data processed is based on consent, note that you have the right to withdraw your consent at any time, but that the withdrawal of your consent does not affect the lawfulness of processing based on consent before its withdrawal.  In the event of an erasure request, we may retain a copy of your Personal Information for our record-keeping purposes and to avoid entering your Personal Information into our systems after your request.

In the event that you believe or have the impression that our data process does not comply with the GDPR, you are entitled to lodge a complaint with the responsible supervisory authority.

Data Security

We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure.  Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your Personal Information, we cannot guarantee the security of your personal information transmitted to our Websites. Any transmission of Personal Information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Website.

Changes to Our Privacy Policy

It is our policy to post any changes we make to this Policy on this page with a notice that the Policy has been updated on the Websites’ home page. If we make material changes to how we treat our users’ Personal Information, we will notify you through a notice on the Website home page. The date the Policy was last revised is identified at the top of the page.

Contact Information

To ask questions or comment about this Policy and our privacy practices or to exercise your options under this policy, contact us at:

Calumet, Inc
1060 N. Capitol Avenue, Suite 6-401
Indianapolis, IN 46204-1044
[email protected]